Data protection provisions

You have comprehensive rights under the General Data Protection Regulation, such as

- Right of access (Art. 15 GDPR)

- Right to rectification (Art. 16 GDPR)

- Right to erasure (Art. 17 GDPR)

- Right to restriction of processing (Art. 18 GDPR)

- Right to data portability (Art. 20 GDPR)

- Right to object (Art. 21 GDPR)

- Right to withdraw consent (Art. 7 para. 3 GDPR)

- Right to lodge a complaint (Art. 77 GDPR)

To exercise your rights, please contact us.

We cannot process data subject requests without first successfully establishing your identity. For this reason, we ask you to support us in establishing your identity and to enclose a copy of your ID with your request.

If you are of the opinion that the processing of your data violates data protection regulations or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority, Barichgasse 40-42 1030 Vienna.

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:

- you have given your express consent in accordance with Art. 6 para. 1 lit. a GDPR,

- the disclosure pursuant to Art. 6 para. 1 lit. f GDPR is necessary to safeguard operational interests, as well as for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,

- in the event that there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 lit. c GDPR and

- this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 lit. b GDPR.

The controller may disclose your personal data to suppliers who provide services on our behalf in accordance with our instructions.

The controller may also share your personal data with our affiliated companies and partners.

In addition, the controller may disclose your personal data if we are required to do so by law, regulation or governmental authority, or if we believe that disclosure is necessary or appropriate to prevent physical harm or financial loss.

The controller reserves the right to

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc (hereinafter: Google). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser add-on to deactivate Google Analytics.

The processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Detailed instructions on how to manage your own data in connection with Google products can be found here > https://policies.google.com/privacy?hl=de

IP anonymisation

We use the function ‘Activation of IP anonymisation’ on this website. However, this means that your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google Ads and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalised advertising messages can be displayed on every device on which you sign in with your Google account.

To support this function, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account by following this link: https://www.google.com/settings/

The aggregation of the data collected in your Google Account is based solely on your consent, which you can give or withdraw from Google (Art. 6 para. 1 lit. a GDPR). For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.

Further information and the data protection provisions can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/.

Google Tag Manager

This website uses Google Tag Manager. This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. No cookies are set and no personal data is collected. The Google Tag Manager triggers other tags that may collect data. The Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, it will remain in place for all tracking tags if they are implemented with Google Tag Manager. More information about Google Tag Manager can be found at the following link: https://support.google.com/tagmanager/answer/9323295?hl=de

The user has the option of preventing all Google Tag Manager tags from being sent. To do this, the user must click on the following opt-out link to store the Google Tag Manager deactivation cookie in their browser.

In principle, we collect information when you visit our websites. This information is known as a ‘cookie’. Together with the information you have provided to us, we can customise your visits to our website even better to your needs.

‘Cookies’ are small files that enable SWIETELSKY to store specific information relating to you, the user, on your PC or digital device while you are visiting the websites. The website uses or sets cookies in accordance with EU and Austrian law (Art. 5 para. 3 E-Privacy Directive and § 165 para. 3 TKG 2021). Cookies help to determine the frequency of use and the number of users of the website, as well as to make the offers as convenient and efficient as possible for you. The content of the cookies used is usually limited to an identification number and usage data that cannot be traced back to the user.

It is also possible to use our services without cookies, but this may restrict their use.

When using or setting cookies that contain personal data or affect privacy, SWIETELSKY obtains your consent in advance, namely through your active behaviour by continuing to navigate through and via our cookie banner on our website after being informed about the purposes of the cookies used and thus giving your consent to the setting of cookies.

Online contact form

You can use a contact form to send us enquiries, suggestions and requests. In order to contact us, it is necessary for you to send us your data.

You must also enter a text in the corresponding field.

You acknowledge that the aforementioned data will be processed by us for the purpose of processing or responding to your enquiry. We cannot process your request without this information.

Legal basis:

- Consent pursuant to Art. 6 para. 1 lit a GDPR

- Contract fulfilment or pre-contractual measure pursuant to Art. 6 para. 1 lit. b GDPR.

Storage period:

- Until the purpose is achieved

- 7 years from receipt of the enquiry

Enquiries via WhatsAPP

On our website, we offer the limited option of contacting us via WhatsApp. When using this option, we refer to the terms of use and data protection provisions of the Meta Group (https://www.whatsapp.com/legal/privacy-policy-eea?lang=de_DE).

Legal basis:

- The legal basis for communication via WhatsAPP is your consent in the knowledge that you have been made aware of the WhatsAPP terms of use and data protection provisions and are therefore familiar with them

Storage period:

- For the duration of the storage periods specified by META (https://www.whatsapp.com/legal/privacy-policy-eea?lang=de_DE)

Server log

When you visit this website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted

- IP address of the requesting computer,

- Date and time of access,

- Name and URL of the retrieved file,

- website of origin (referrer URL),

- browser used and, if applicable, the operating system of your computer and the name of your access provider.

The possibility of using this data for purposes such as

- Ensuring a smooth connection to the website,

- ensuring the convenient use of our website

- analysing system security and stability and

- for further administrative purposes

is currently being utilised by us. Under no circumstances will the data collected be used to draw conclusions about your person.

Legal basis:

- Our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR

Storage period:

- 6 months from creation

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS. You can recognise an encrypted connection by the character string ‘https://’ and the lock symbol in your browser line.

We reserve the right to make changes or additions to the information content at any time and without prior notice. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.